Heavenly Woke | Help & FAQs Page

Help Center

GENERAL

We accept all major credit and debits cards, as well as:

  • Shop Pay - Shopify's express payment method
  • PayPal - Complete checkout in one step with PayPal express
  • Amazon Pay - Complete checkout with your address info and payment details already populated through Amazon.

❥ CARE INSTRUCTIONS:

All garment items should ALWAYS be washed separately in cold water to avoid any bleeding issues during the wash. Due to the nature of the dyeing process with pigment-dyed shades, loose pigments may remain on the surface of the garment even after the first wash. We strongly recommend washing these garments only with like-colored garments as some of the pigment dyes may stain light or white-colored garments in the wash cycle. We also suggest you hang to dry or dry clean your clothing to preserve it's quality. 

If you placed an order and can't find your email make sure you’ve searched your promotional, junk, and spam folders before you contact us. If this happens you can mark us as SAFE so that you won’t miss any updates from us in the future! Still, no luck finding this one? Not to worry, reach out to us by clicking HERE.

If an item is missing from your order, please contact our Customer Service Team at help@heavenlywoke.com within 3 business days of receiving your package. Include your Order # in the email and what item was missing from your order. 

Or get in touch with us HERE.

We typically restock our products every 3-4 weeks unless it was a limited edition holiday drop. In this case, once a product has sold out it is very unlikely the style will be restocked on our website. 

Please email help@heavenlywoke.com with any questions or concerns. 

Or get in touch with us HERE.